Emergency Services
Iridium Extreme SOS: Emergency Response Service from GEOS
Iridium Extreme™ brings a new force in communication, as the first phone to combine dedicated SOS features, location-aware services, and market leading toughness. It is built with the same reliable voice and data capability that users have come to trust from the only real mobile, real global satellite communications company in the world.
Iridium Extreme is the first phone ever built with a programmable, GPS-enabled, one-touch SOS button with the backing of the GEOS Emergency Response Service provided to Iridium Extreme users at no additional charge.
GEOS Travel Safety Group
At the heart of the safety and security services provided is the GEOS International Emergency Response Coordination Center (IERCC) in Houston, Texas (USA). The mission of the GEOS IERCC is simple, to aid in the response to distress calls and to help save lives throughout the world. The IERCC is an alerting post that is responsible for receiving the alert and notifying the appropriate authorities to prosecute the Search and Rescue (SAR) mission. Terms and Conditions apply.
The SAR Mission Coordinators at the IERCC also maintain a liaison with the family, first responders and in some instances a user’s embassy, keeping all parties up to date with new position information, updated medical information and any other pertinent data until the mission or call is resolved. The IERCC is staffed 24x7 365 days per year with Watch Standers, SAR Mission Coordinators and Duty Officers trained in COSPAS-SARSAT technology and terminology, International Aviation and Maritime Search and Rescue (IAMSAR), Meteorology Basics, map reading, coordinate translation, basic foreign language skills and watch standing.
GEOS’ IERCC has translation capabilities for up to 200 languages and has assisted in coordinating thousands of responses in over 100 countries since its inception in 2007.
Registration and Programming your Iridium Extreme™
To enable your included emergency response service, you must first visit GEOS’ web site and complete your registration at the International Emergency Response Coordination Center (IERCC).
Emergency services are only available once registration is complete and with a valid Iridium subscription. After registration, you will need to program your Iridium Extreme™ emergency mode settings to direct calls and messages to GEOS. Instructions will be provided by GEOS at the completion of registration. Standard airtime charges will apply for emergency mode messages and/or calls to GEOS.
Enhanced GEOS Services
In addition to the peace of mind delivered through the included Emergency Response service, GEOS offers optional add-on Membership Benefits to enhance your safety and security worldwide.
Search and Rescue (SAR) Membership Benefits:
Up to $100,000 (US) per annum for additional Search & Rescue costs (including helicopter rescue) for any emergency service expenses incurred. Provision of all services is underwritten by Lloyd’s of London. Terms and Conditions apply. To enroll, visit the GEOS site at: www.geosalliance.com/sar
GEOS MEDIVAC Plus™:
Global medical evacuation benefits of up to $1,000,000 (one million dollars US). Wherever you are in the world, if you’re in trouble, GEOS will get you to a hospital near your home – fast! Terms and Conditions apply. To enroll, visit GEOS’ site at: www.geosalliance.com/medivacplus
The GEOS Emergency Response Service, GEOS Search and Rescue (SAR) Membership and the GEOS MEDIVAC™ Plus are services offered and provided exclusively by GEOS, and not by Iridium which is a separate, unrelated company. Neither GEOS nor Iridium will pay the cost of rescue efforts in the event that the Iridium Extreme™ user fails to register and contract separately with GEOS for SAR and/or GEOS MEDIVAC™. For any issues, terms and conditions and limitations of liability related to your Iridium Extreme™, see your Iridium Extreme™ User Manual.