Customer Support

We started out as a small company and the main characteristic that really distinguished us from the crowd was our support of subscribers after the sale. Although we’ve grown a bit since then, our commitment to end-user support is unwavering. In fact, this resolve is one of the components of our evolving company which remains unchanged. We recognize we’re never going to be perfect at it (and we expect you to tell us when we aren’t), but we strive to be each and every day.

Contact Support

Screen Sharing Connection

When working with our support team it may be necessary to start a screen share session with us. When directed by our team, you may be asked to click on the following link:

Hardware Support

Sidekick

Iridium

Inmarsat
KVH

ACR Bivy Stick

ZOLEO

ICOM

Software Support

FlyCast

GRIB Explorer

OCENSMail

OneMail

OneMessage

SAGA Explorer

SnapTrack

SpotCast

WeatherNet